How long is the warranty on my RockandBlue products? 
All RockandBlue products come with a 1 year limited warranty, pending receipt/proof of purchase.

DoesRockandBlue sell internationally? 
Yes we do! As with all international orders, customers will be responsible for all duties and taxes upon arrival. 

What Countries does RockandBlue ship to? 
We will ship to any country, if not specifically restricted from rules and regulations.

Where can I find your wiring diagrams? 
Wiring in our kits is embedded in the thin board, so the only thing that is required is to solder the pickups wires to the proper terminal pads, as detailed in the user manual and the output cables to the guitar jack.

What tools will I need to install RockandBlue wiring kits? 
At a minimum, you will need a soldering iron and solder, a small Philips Head screwdriver and wire cutters/snips.

Is it difficult to install RockandBlue wiring kits? 
No, however some soldering experience is recommended. If you are not confident about your soldering skills, we recommend you review a few YouTube videos on the subject prior to attempting to solder.

Are the wiring kits active or passive: They are passive.

What size pots and caps are used in your wiring kits? 
All our wiring kits use Bourns button size potentiometers (250k and 500k, with blender and tone pots no-load) metal film Panasonic pro capacitors(.022uF and .047 uF, or the SUM of them), CUI surface mounted microswitches.

What is a no load pot?
No-load tone pot look and function exactly like a regular tone pot. When turned between 1 – 9 it works like a regular tone pot. The difference is when the pot is rotated between 9 and 10, it acts as a true bypass system and essentially removes the tone pot and capacitor from the wiring circuit. This means if your tone pot is at position 10, you will be hearing the direct, unfiltered sound of your pickup.This gives you a little more diversity with your guitar. Turning the tone pot to 10 can slightly increase the output and brightness of the pickup attached to it

What Are No-Load Pots?
Traditional potentiometers move from one through ten in a linear path or with an audio taper. They will apply the most resistance to a circuit at the one position (full down), and the least resistance at the ten (full up).The design of the no-load pot causes it to remove itself from the circuit altogether when the volume reaches ten, by using a built-in off switch. The potentiometer will function as usual from one to nine, but shut off once it reaches ten and will no longer apply any resistance to the circuit.

Why Use a No-Load Pot?
Typically, both Tone and Volume controls connect to Ground. These connections will cause some of your high-end frequencies to leak to Ground, which will result in a warmer tone from the guitar.

Guitar’s manufacturer chooses the values of Volume and Tone controls based on the type of pickups he is using. If he is using single-coils that are often very bright and sometimes harsh and brittle sounding, they use 250k pots which allow a lot of high-end to escape to Ground and they warm up the tone, making single-coil pickups more useful and musical.

Humbucker pickups are naturally warmer sounding, and using 250k pots could result in a very dark and muddy tone. For that reason, humbuckers use 500k potentiometers, which allow less high-end to escape and sound brighter. No matter what value you use, standard pots are always slightly ON and therefore will continuously leak some high-end frequencies to Ground.

No-load pots can be 250k or 500k, and they will operate as usual from one to nine, but they will shut off at ten. When they shut off, the connection to Ground is severed, and no high-end frequencies can escape to Ground. This configuration leads to the brightest possible guitar tone.

What is Electromagnetic Interference (EMI)?
EMI can be defined as electromagnetic energy which affects the functioning of an electronic device.

What are Sources of Electromagnetic Interference (EMI)?
Sources of EMI can sometimes be naturally occurring environmental events, such as electrical storms and solar radiation; but more often than not, the EMI source is another electronic device or electrical system. While EMI can be generated from any electronic device, certain equipment and components – such as cellphones, welders, motors and LED screens – are more likely  to create disturbances than others.Because it is rare for electronics to operate in isolation, products should be engineered to function in the presence of some amount of EMI. This is why RockandBlue wiring kits boards designs has been done with this in mind.

What Is Electromagnetic Compatibility (EMC)?
EMC is a measure of a device's ability to operate as intended in its shared operating environment while, at the same time, not affecting the ability of other equipment within the same environment to operate as intended. Evaluating how a device will react when exposed to electromagnetic energy is one component of this, known as immunity (or susceptibility) while the amount the amount of EMI generated by the device’s internal electrical systems is a process known as emissions. Both aspects of EMC are important design and engineering considerations in any system. Concepts and considerations have been applied by RockandBlue in the design of the various wiring board systems

What is difference between EMI and EMC?
EMC is how well a device blocks EMI.
More specifically, EMC—electromagnetic compatibility—measures how well electrical devices can function while being hit with EMI (released energy from another electrical device). While EMI is the problem, EMC sees how well that problem can be handled.High levels of radiated and conducted electromagnetic energy exist ambiently like Radio and TV broadcast signals, Wireless communications like WiFi, Bluetooth, Microwave sources including 5G small cells, Magnetic fields from transformers, motors, appliances and Electrostatic discharge events, RockandBlue electronics circuits design takes in account all the above factors and offer a product that is highly resistant to all that.